Kitchen Display — Orders Instantly, Paperless
The chaos of paper tickets — lost slips, unreadable handwriting, missed orders — ends when orders go digital. Every order appears on the kitchen display in real time, sorted by priority, with table number, items, and special notes clearly visible. When an order is ready, one click notifies the waiter and updates the cashier panel instantly.
How It Works
Order Arrives
The moment a waiter or customer submits an order, it appears on the kitchen display in under one second. The order card shows the table number, all ordered items with quantities, and any special instructions or notes. Kitchen staff do not need to wait for a waiter to bring a paper ticket — the order is already there.
Kitchen Prepares
The chef sees all incoming orders sorted by arrival time, so preparation follows a clear priority queue. As kitchen staff begin working on an order, they can update its status to indicate it is in progress. Preparation time is tracked automatically, helping you measure and improve kitchen efficiency over time.
Ready Notification
When an order is complete, kitchen staff mark it as ready with a single tap. The waiter receives an instant notification on the mobile app and the cashier panel updates the order status automatically. The public order tracking page that customers can view also updates in real time.
Benefits of a Kitchen Display
Digital Order Screen
The kitchen display works on any tablet, computer, or smart TV with a modern browser — no dedicated KDS hardware required. Paper tickets are eliminated entirely, removing the risk of tickets being lost, torn, wet, or misread. Multiple screens can be mounted at different stations, all showing the same live order queue. Setup takes minutes — just open the kitchen panel URL on the device and log in.
Real-Time Flow
Orders are transmitted from any source — QR menu, waiter app, or cashier panel — to the kitchen display in under one second via SignalR WebSocket. Waiters no longer need to walk to the kitchen to relay orders, freeing them for customer service. The kitchen display aggregates orders from all sources into a single unified queue. Status updates from the kitchen are also broadcast instantly back to the waiter and cashier panels.
Audio/Visual Alerts
When a new order arrives, the kitchen display plays an audio alert and flashes the screen so no order goes unnoticed in a loud, busy kitchen. Browser notifications can also be enabled to alert staff even when the display is not in focus. Alert sounds and visual indicators are designed to be noticeable without being disruptive. Alert preferences can be adjusted to match your kitchen's environment and workflow.
Performance Analytics
The system automatically tracks how long each order takes from placement to completion, giving you average prep time per order. Hourly and daily order volume data shows exactly when your kitchen is under the most pressure. This data helps you identify bottlenecks, adjust staffing, and set realistic prep time expectations for customers. All performance data is available in the admin dashboard for review and export.
Waiter Integration
When kitchen staff mark an order as ready, the assigned waiter receives an instant push notification on the mobile app. Waiters no longer need to check the kitchen or ask verbally — the notification tells them exactly which table's order is ready. Faster handoff from kitchen to table directly improves service speed and customer satisfaction. The integration works across QR menu orders, waiter-placed orders, and cashier-added items.
Easy Setup
The kitchen display is a web application — open it in any browser on any device already in your kitchen. No proprietary KDS hardware, no special operating system, and no software installation is required. An existing tablet, laptop, or mounted screen connected to Wi-Fi is all you need. The full system can be operational in minutes, with no IT support or technical setup.
Trust Guarantee
Simple Pricing
PRO
- Orders and kitchen display
- Cashier panel and reports
- Waiter app + printer support
Frequently Asked Questions
Do I need special hardware for the kitchen display?
No. Since it's web-based, any tablet, computer, or smart TV is sufficient.
Is the kitchen display included in the free plan?
The kitchen display is part of the PRO plan. The QR FREE plan is for menu viewing only.
What happens if the internet goes down?
The system is cloud-based. During brief internet outages, orders are queued and automatically sync when the connection returns.
Can I use multiple kitchen displays?
Yes. You can open the kitchen panel on as many devices as you want. They all see the same orders in real time.
Can I filter orders by station (e.g., grill, cold kitchen)?
Currently all orders appear on all kitchen displays connected to the same restaurant account. Multiple screens can be mounted at different stations — each shows the full order queue. Station-based filtering is on the roadmap.
How does the kitchen display handle order modifications?
If a cashier or waiter modifies an order after it has been sent to the kitchen, the update appears on the kitchen display immediately. Modified items are highlighted so kitchen staff know what changed.
Can the kitchen display show allergen warnings?
Yes. If a menu item is tagged with allergen labels in the admin dashboard, those labels appear on the order card in the kitchen display. This helps kitchen staff handle special dietary needs correctly.
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