Cashier Panel Guide: Payments, Tables, and Receipt Printing

The cashier panel is the payment and table management interface of RestaurantManage — used by cashiers to view active tables, process payments, split bills, print receipts, and close orders. It connects to the kitchen display and waiter app in real time via WebSocket, so the cashier always sees the latest order status. This guide covers the full cashier workflow from opening a table to printing the final receipt.

How Does the Cashier Panel Work?

The cashier panel displays a grid of all restaurant tables with their current status: empty, occupied, or awaiting payment. Tapping a table shows its full order history — every item ordered, quantities, prices, and the current order status. The cashier can add items, remove items, apply discounts, and initiate payment. When the customer is ready to pay, the cashier selects the payment method, processes the transaction, and prints a receipt. Once payment is confirmed, the table is automatically released and marked as available for the next customer.

How Do I Process a Payment?

1. Select the table: Tap the table card on the main screen to open its order details.
2. Review the order: Verify all items and their quantities. Make corrections if needed.
3. Choose payment method: Select cash, credit card, or other payment methods configured for your restaurant.
4. Confirm payment: Process the payment and the system records the transaction.
5. Print receipt: A thermal receipt is sent to the connected printer automatically, or print manually.
6. Release table: The table status resets to 'available' and is ready for the next guest.

How Do I Split a Bill Between Customers?

Bill splitting is a common request in restaurants and the cashier panel handles it directly. Open the table's order, then select the items that belong to each portion of the split. You can split by individual items — assigning specific dishes to specific customers — or split the total evenly by a number of people. Each split generates its own receipt with only the relevant items and total. The system tracks which items have been paid so you can process partial payments throughout the meal without losing track of the remaining balance.

How Does Receipt Printing Work?

RestaurantManage supports ESC/POS thermal receipt printing through a dedicated print agent. The backend generates the complete receipt layout — including restaurant name, table number, itemized order, prices, tax breakdown, total, and payment method — as ESC/POS byte commands. These are sent via the PrintHub WebSocket connection to the RestaurantPrintAgent running on a Windows PC connected to your thermal printer. The print agent supports network printers (TCP port 9100), USB printers, and Windows spooler connections. Receipts print within two seconds of payment confirmation.

How Do I Manage Tables from the Cashier Panel?

The cashier panel provides a real-time view of all tables in your restaurant. Each table card shows its status with color coding: green for available, orange for occupied, and red for awaiting payment. You can see how long each table has been occupied and the current order total. The cashier can also manually open a table for walk-in customers who don't use the QR menu, add items to any active table, move items between tables, and merge tables when groups combine. All changes sync instantly across the kitchen display, waiter app, and customer tracking page.

Related Guides

• Kitchen display: How orders flow from kitchen to cashier
• Admin dashboard: Configure restaurant settings, users, and reports
• Billing software article: In-depth look at restaurant billing systems