Account & Data Deletion
Effective Date: June 15, 2026 — Last Updated: June 15, 2026
This page explains how to delete your account and associated personal data from the RestaurantManage consumer and staff apps — RestaurantManage Eats (customer app), RestaurantManage Courier (courier app), and the RestaurantManage waiter/staff app — and from the RestaurantManage platform operated at restaurantmanage.com.
You can delete your account directly inside the app, or — if you no longer have the app installed — request deletion by email. Both methods are described below.
1. Delete your account from within the app
This is the fastest way and removes your account immediately:
- RestaurantManage Eats / RestaurantManage Courier: open the app, go to the Account (Profile) screen, tap "Delete Account", and confirm with your password.
- Restaurant staff (waiter) app: open the app, go to the profile screen, tap "Delete Account", and confirm.
Your account is deactivated immediately. Personal identifiers are removed from active systems within seventy-two (72) hours, and routine backups containing them are purged within thirty (30) days.
2. Request deletion by email (no app required)
If you have uninstalled the app or cannot sign in, you can still request deletion without logging in. Send an email to info@restaurantmanage.com from the email address associated with your account, with the subject line "Account Deletion Request".
Sending the request from your account's email address is how we verify the request belongs to you — no password or in-app action is needed. We will process the request and confirm completion within fourteen (14) days. If we need anything else to verify your identity, we will reply to that same address.
3. What data is deleted
When you delete your account, we delete or irreversibly anonymize the personal data linked to it, including:
- Your name, email address, and phone number
- Saved delivery addresses and saved/favorite restaurants
- Your account credentials and authentication tokens
- Push-notification tokens and device identifiers tied to your account
- Order history linked to your personal identity (see retention note below)
4. What we retain, and why
Records that we are legally required to keep — most notably invoices and order totals for tax purposes — are retained in pseudonymized form: your name and contact details are removed, while aggregate amounts and dates are preserved for the legally required period (for example, under the Turkish Tax Procedure Law and the Turkish Commercial Code). This retained data can no longer be used to identify you.
5. Questions
For anything related to deleting your account or data, contact info@restaurantmanage.com. For full details on how we handle your data, see our Privacy Policy.